Question 1

How do I choose the right ring size for me?

Accepted Answer

If you're uncertain about your Ultrahuman Ring AIR size, we recommend opting for the free sizing kit that we'll promptly dispatch it upon placing a Ring order. The sizing kit includes high-quality plastic ring sizers ranging from sizes 5 to 14. Please note that Ultrahuman Ring AIR sizes may differ slightly from standard US ring sizes, and we don't offer half sizes. If you are already acquainted with your Ultrahuman Ring (R1) size, you'll find the Ring AIR will fit you just the same.

Question 2

What sizes of the Ring AIR are available?

Accepted Answer

Ultrahuman Ring AIR is available in 10 sizes ranging from the lowest size of 5 to the highest size of 14.

Question 3

Which finger is optimal for wearing the ring?

Accepted Answer

We suggest wearing the ring on your index, middle, or ring finger. The ultimate choice among these depends on which finger provides the most comfortable fit or aligns with your personal preference.   Here's a more detailed guide   to determining the right ring size.

Question 4

Why is the Brushed Rose Gold priced higher than the colors?

Accepted Answer

Ultrahuman is celebrating the second anniversary of the Ring Air. As part of the celebration, we've been working to craft a special experience combining new materials and technology. We have developed a unique manufacturing process to bring this concept to life. The brushed texture softens reflections and the warm rose gold tone offers a refined finish—exclusive to this variant.   The ring's colour and tone have been crafted to shift from a soft, muted glow under ambient light to a more defined, radiant shimmer in direct sunlight. This dynamic quality gives the ring depth and character which is unique to the Brushed Rose Gold finish.

Question 5

Do the Ring AIR sizes correspond to those of other smart rings or the Ultrahuman Ring (R1)?

Accepted Answer

The sizing of the Ring AIR is unique and does not directly align with that of other smart rings. However, we offer a complimentary ring sizing kit to help you determine the perfect fit.   If you are already acquainted with your Ultrahuman Ring (R1) size, you'll find the Ring AIR will fit you just the same.

Question 6

I placed my ring order, what's next?

Accepted Answer

Upon placing your order, we will promptly process your request for a physical Ring AIR sizing kit if you have chosen to receive one. Once you have determined your size and submitted it to us (if you haven't done so at the time of placing the order), you can expect the delivery of your Ultrahuman Ring AIR within approximately four to six weeks.

Question 7

Is there any subscription fee to access ring data?

Accepted Answer

Rest assured, there are no recurring subscription fees for accessing your data. Ring AIR is available for a simple, one-time purchase, paid upfront. This purchase gives you lifelong access to both the ring and your personal data.

Question 8

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, Cash on Delivery (COD) is available. Please note that if your order includes a sizing kit, the payment will be collected when the sizing kit is delivered.

Question 9

Guidelines on purchasing the ring from countries other than India

Accepted Answer

Please note that it is your responsibility to verify, with your local regulatory or competent authorities, whether the Ultrahuman Ring AIR you intend to order or have ordered can be legally imported and used in your country of residence. We recommend obtaining confirmation from local authorities before placing an order on our website.   The Ultrahuman Ring AIR available for purchase on our website is compliant with Indian laws and regulations. Ultrahuman disclaims any liability for non-compliance with local laws if the Ultrahuman Ring AIR and our services are used or imported into any other country.   Please be aware that the ring may be subject to taxes, customs duties, and destination country fees (Import Fees). You, as the recipient of the shipment, are responsible for all Import Fees. Similarly, if you purchase the Ultrahuman Ring AIR through a crowdfunding campaign, you will be responsible for paying import taxes and value-added tax (VAT) based on the shipping destination. Please note that Ultrahuman Ring AIR purchased from crowdfunding campaigns, such as Kickstarter, are exempt from our standard return and refund policy. However, the product warranty, in accordance with applicable laws, remains valid.

Question 10

What benefits do UltrahumanX subscribers enjoy?

Accepted Answer

UltrahumanX 1-Year Coverage Plan: Accidental damage protection: Enjoy coverage for accidental damage or knocks, redeemable once during your UltrahumanX coverage period. Priority support: No request is too small. We're here to quickly resolve all your queries.  UltrahumanX 2-Year Coverage Plan: Includes all 1-Year Coverage benefits Theft and loss coverage: Your peace of mind is important. We'll cover theft or loss with a free replacement, redeemable once during your UltrahumanX coverage period. Weight loss insurance: Achieved your weight loss goals? We'll make resizing easy with a free Ultrahuman Ring AIR replacement, redeemable once during your UltrahumanX coverage period.

Question 11

In what colours is the ring available?

Accepted Answer

The Ultrahuman Ring AIR is available in six colours —   Brushed Rose Gold ,  Raw Titanium ,  Aster Black ,   Matte Grey ,  Bionic Gold  and  Space Silver .

Question 12

What is the battery life of the ring?

Accepted Answer

When fully charged, the ring is designed to operate for approximately 4-6 days under standard usage conditions. However, specific factors such as battery lifespan, environmental temperature, and frequency of use can influence this duration. You can anticipate approximately 500 charging cycles before there is any significant decline in battery performance. As is common with all battery-powered devices, a gradual reduction in battery life can be expected after 1 to 2 years. Please note that battery-related replacements are not covered beyond the warranty period.

Question 13

Which devices are compatible with the ring?

Accepted Answer

The Ultrahuman Ring AIR is designed to seamlessly interface with iPhones operating on iOS 15 or newer, as well as Android devices functioning on Android 6 or subsequent versions.

Question 14

What is Ultrahuman Ring AIR made of?

Accepted Answer

The Ultrahuman Ring AIR is meticulously crafted from durable titanium and further reinforced with a tungsten carbide coating, augmenting its resilience for everyday activities.

Question 15

How does the ring capture and measure body signals?

Accepted Answer

The Ultrahuman Ring AIR employs an array of sensors, including a temperature sensor, a PPG (photoplethysmography) sensor, and a motion-sensing IMU (inertial measurement unit). By capturing signals from your finger, these sensors enable the ring to collect vital data. These signals are then processed using advanced algorithms, developed by Ultrahuman, to provide you with profound metabolic insights and a comprehensive understanding of your body's dynamics.

Question 16

What is Heart Rate Variability (HRV)?

Accepted Answer

Heart Rate Variability, commonly abbreviated as HRV, refers to the extent of fluctuation or variation in your heart rate over a specific timeframe. HRV serves as a valuable metric for assessing physical well-being, including heart conditions, as well as mental health factors such as anxiety and stress levels. Generally, a higher HRV is regarded as an indication of better overall health.

Question 17

Are there distinct features on the app for Ultrahuman Ring AIR?

Accepted Answer

The Ultrahuman Ring AIR operates seamlessly with the existing functionalities within the ring section of the app. Should there be the introduction of new features, rest assured they will be made available for both the Ultrahuman Ring AIR and the Ultrahuman Ring (R1).

Question 18

What specific parameters can the ring monitor?

Accepted Answer

The Ring AIR is capable of tracking a comprehensive range of metrics associated with Sleep, Movement, and Recovery. This includes Heart Rate, HRV, Body Temperature, SPO2, Sleep Stages, Movement Frequency, and Recovery patterns, among others. Additionally, it offers real-time insights designed to guide you towards making healthier daily decisions. These metrics are also seamlessly integrated with the broader Ultrahuman ecosystem of products, such as the Ultrahuman M1.

Question 19

How do Ultrahuman Ring AIR and M1 sync to promote metabolic health?

Accepted Answer

The Ultrahuman Ring AIR and Ultrahuman M1 work in synergy to provide valuable insights into your metabolic health. By combining glucose data from the M1 with data on movement, sleep, and body metrics collected by the ring, deep correlations can be established. This helps us identify how certain foods impact glucose levels, allowing for proactive recommendations on activities or interventions to counter or assist these effects. The integration of M1 and Ring data empowers us to offer personalized and precise insights tailored to your unique metabolic health needs.

Question 20

How do Ultrahuman Ring AIR and M1 sync to improve sleep health?

Accepted Answer

By leveraging the combined data on Sleep and Glucose, we can analyze in real-time how glucose spikes impact your sleep. For example, if higher-than-usual glucose spikes occur after a meal, it may be correlated with poor sleep quality. Real-time nudges will help you take appropriate actions to assist the situation.

Question 21

What distinguishes the Ring AIR from the Ring (R1)?

Accepted Answer

The Ultrahuman Ring AIR exemplifies an evolution in design and user experience. With a svelte profile at only 2.4 mm thick, the AIR offers unmatched comfort and wearability. The Ring AIR remains impressively lightweight at just 2.4 grams*. It achieves this without compromising on the suite of features, accuracy, or battery life that is appreciated in the R1 model.   **The weight specification is provided with reference to well-known and globally recognized smart rings currently available on the market.*

Question 22

How does the Ultrahuman Ring AIR distinguish itself from other consumer wearable devices?

Accepted Answer

Unlike many consumer wearables, the Ultrahuman Ring AIR focuses specifically on providing insights into factors that influence our body's metabolism. It goes beyond traditional tracking by measuring key aspects such as sleep quality, sleep zones, stress levels (through HRV), and activity distribution. The distinctive feature lies in its capability to not only collect data but also correlate it with real-time nudges and insights, enabling users to make informed decisions for enhancing their metabolic health.

Question 23

How is the Ultrahuman Ring AIR different from the M1 device?

Accepted Answer

The Ultrahuman M1 is a platform that monitors your metabolic fitness with the help of a semi-invasive continue glucose monitor, providing valuable insights into how your body processes glucose. On the other hand, the Ultrahuman Ring AIR is a non-invasive smart ring that focuses on measuring metabolic parameters such as sleep, stress, movement, and recovery. While each device can provide insights independently, they complement each other seamlessly.

Question 24

How accurate is the ring data?

Accepted Answer

The metrics derived from the ring are meticulously benchmarked against industry-leading fitness wearable products available worldwide.

Question 25

Is the ring compatible with other CGMs?

Accepted Answer

At present, the ring is exclusively compatible with the CGMs included in the Ultrahuman M1 plan.

Question 26

Can I wear the ring on a daily basis?

Accepted Answer

Unquestionably! The Ultrahuman Ring AIR has been crafted with hypoallergenic materials, ensuring its suitability for continuous, round-the-clock wear.

Question 27

Is it advisable to wear the ring while working out?

Accepted Answer

The Ultrahuman Ring AIR is fortified with a robust Tungsten carbide coating, affording it a high degree of resilience against daily wear and tear. Despite this, we advise against wearing your ring during intense weight training sessions or while handling heavy metal objects. Even repeated contact with relatively less hard substances can potentially leave a mark on the ring.

Question 28

Is the ring suitable for wearing underwater?

Accepted Answer

Indeed! The Ultrahuman Ring AIR boasts a water resistance rating that extends up to 100 meters, permitting wear during activities like swimming, showering, scuba diving and more. To maintain its optimal performance, we advise against keeping the ring submerged for periods exceeding 30 minutes continuously.

Question 29

Guidelines on purchasing the ring from countries other than India

Accepted Answer

Please note that it is your responsibility to verify, with your local regulatory or competent authorities, whether the Ultrahuman Ring AIR you intend to order or have ordered can be legally imported and used in your country of residence. We recommend obtaining confirmation from local authorities before placing an order on our website. The Ultrahuman Ring AIR available for purchase on our website is compliant with Indian laws and regulations. Ultrahuman disclaims any liability for non-compliance with local laws if the Ultrahuman Ring AIR and our services are used or imported into any other country. Please be aware that the ring may be subject to taxes, customs duties, and destination country fees (Import Fees). You, as the recipient of the shipment, are responsible for all Import Fees. Similarly, if you purchase the Ultrahuman Ring AIR through a crowdfunding campaign, you will be responsible for paying import taxes and value-added tax (VAT) based on the shipping destination. Please note that Ultrahuman Ring AIR purchased from crowdfunding campaigns, such as Kickstarter, are exempt from our standard return and refund policy. However, the product warranty, in accordance with applicable laws, remains valid.

Question 30

What is the calibration duration for the ring?

Accepted Answer

The Ultrahuman Ring AIR typically requires a one-time calibration period of up to 7 days. Subsequent calibrations will only be necessary if the ring undergoes a hard reset.

Question 31

What is the required duration to fully charge the ring?

Accepted Answer

The Ultrahuman Ring AIR requires approximately 180 mins to reach a full charge.

Question 32

Is it possible to share the ring with other family members?

Accepted Answer

Indeed, the ring can be shared with other family members, given that it is reset from the app. Please note that the ring should fit the new user properly. After resetting, the ring will require up to 7 days for recalibration before accurately tracking the new user's data.

Question 33

Does long-term wear of the ring have adverse effects on the skin?

Accepted Answer

The design and construction of the ring prioritize skin health. Composed of hypoallergenic materials, it is perfectly suited for prolonged skin contact and ensures a comfortable fit. There is no need for concern about allergic reactions resulting from extended wear of the ring.

Question 34

What should I do if my ring gets stuck?

Accepted Answer

Finger size can fluctuate during the day due to heat, activity, hydration, or food intake. This can make the ring feel tighter and harder to remove.   If your ring feels stuck, try the following: Run your hand under cold water to reduce swelling. Apply soap or a lubricant to your finger. Gently twist the ring while pulling it off. Do not force it. Raise your hand above heart level for a few minutes to reduce blood flow and swelling. If the tightness followed exercise, heat exposure, or a heavy meal, wait and try again later once swelling subsides.  If the ring still cannot be removed  and if none of the above methods work, seek medical assistance. Do not attempt to cut the ring yourself. The ring contains an embedded battery and must be cut safely by a medical professional. The battery is located in the protruding section on the inside of the ring. The ring must be cut away from this area. Once cut, a flat-head tool may be used to gently widen the gap and remove the ring. If removal is still difficult, a second cut may be made approximately one centimeter to the left or right of the first cut, again avoiding the battery. After removal, handle the ring carefully as edges may be sharp, and dispose of it safely. Your safety comes first. The ring can always be replaced.

Question 35

Is the ring EMF-safe?

Accepted Answer

The Ultrahuman Ring AIR operates as a low-power device that communicates with your smartphone using Bluetooth Low Energy (BLE) technology. It establishes a connection with the smartphone only when you open the Ultrahuman App or at regular time intervals, unlike Bluetooth headsets, earbuds, or smartwatches that maintain constant connectivity and data transmission/reception. It's important to note that Bluetooth activity for the Ultrahuman Ring AIR remains below 1% throughout the day, resulting in significantly lower EMF radiation compared to other Bluetooth wearables. Consequently, the Ultrahuman Ring AIR can be regarded as one of the safest wearable devices for fitness tracking in terms of EMF exposure.

Question 36

Is the ring considered a medical device?

Accepted Answer

The Ultrahuman Ring AIR is not classified as a medical device. It is designed solely for the purpose of promoting and facilitating a healthy lifestyle. The Ring AIR is not intended for managing, treating, or preventing diseases, and it should not be relied upon for making any diagnostic, treatment, or dosage decisions. It is not meant to substitute professional medical opinions or guidance regarding the treatment, diagnosis, prevention, or alleviation of any disease or disability.   It is always important to consult with a doctor or qualified healthcare professional before making any changes to medications, routines, or nutrition, especially if you have any existing health conditions or concerns. Please be aware that the accuracy of biomarker data may be influenced if you have been diagnosed with a medical condition. Therefore, it is crucial not to disregard or delay seeking professional medical advice or treatment based on information obtained from or accessed through the Ultrahuman app.

Question 37

Can I wear the ring alongside medical devices like a pacemaker or ICD?

Accepted Answer

In general, wearing and using the Ultrahuman Ring AIR should not interfere with the functionality of medical devices such as pacemakers or ICDs. However, we strongly recommend consulting with your physician before making a decision. The Ultrahuman Ring AIR operates using a very low-power electromagnetic field, minimizing the likelihood of interference with these medical devices. If you suspect any interference or have concerns, discontinue the use of the ring and seek guidance from both your physician and the manufacturer of your medical device for specific guidelines and recommendations.

Question 38

Is the ring safe from Electrostatic Discharge (ESD)?

Accepted Answer

Absolutely! The Ultrahuman Ring AIR is designed to be ESD-safe, ensuring that you will not experience any electrostatic shocks from the ring.

Question 39

Is it safe to wear the ring on tattooed fingers?

Accepted Answer

Yes, you can wear the ring on tattooed fingers. However, please note that if the tattoo is dark and heavy, it may affect the accuracy of the readings obtained from the ring.

Question 40

What safety considerations have been incorporated into the design and construction of the ring?

Accepted Answer

The Ultrahuman team prioritizes the safety and comfort of users in the design and engineering of their products. The Ultrahuman Rings have been meticulously crafted with user comfort in mind. The inner side of the rings features a transparent hypoallergenic plastic-based material that comes into contact with your skin, ensuring a comfortable experience. Additionally, the outer shell of the ring is constructed from Titanium, chosen for its durability and longevity. Titanium provides the necessary strength and resistance to deformation.   In rare and exceptional circumstances, should the need arise, any Ultrahuman Ring can be safely removed using either manual or power ring cutters, ensuring the wearer's well-being.

Question 41

How should I dispose of the ring?

Accepted Answer

The Ultrahuman Ring contains an internal battery, which classifies it as electronic waste (e-waste). To dispose of the battery responsibly, we recommend adhering to the regulations and guidelines outlined by your local laws and regulations regarding e-waste disposal.   Additionally, the charger accompanying the ring is an electronic device and should also be disposed of in accordance with the applicable local electronics recycling laws and regulations.

Question 42

What is the warranty policy for Ring AIR?

Accepted Answer

The Ultrahuman Ring AIR is covered by a limited warranty that protects against defects in materials and workmanship. The warranty period lasts for one year from the date of delivery.

Question 43

What is the return policy for Ring AIR?

Accepted Answer

Our return policy allows you to return the Ring AIR product within 30 days of delivery if you're not completely satisfied. The return must contain all original accessories, including the charger in their original packaging.

Question 44

Will I have to pay for return shipping?

Accepted Answer

Return shipping is free. We will provide you with a shipping label once your return request is processed.

Question 45

What is the ring cancellation policy?

Accepted Answer

You have the option to cancel your order within 7 days before the sizing kit has been shipped to you. In the rare event that none of the ring sizes provided in the sizing kit fit you, you can still cancel your order within 3 days of receiving the sizing kit.

Question 46

Terms of Sale

Accepted Answer

You can find the Terms of Sale for Ring AIR   here .

Question 47

Accepted Answer

We do our best to ensure that our photos are as true to colour as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography, we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.

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