Ultrahuman Healthcare SP LLC (a wholly owned subsidiary of Ultrahuman Healthcare Private Limited (India) is a company duly incorporated in Abu Dhabi having its registered office at 4th floor, Etihad Airways Center, Al Raha, Al Muneera, Abu Dhabi, UAE (“Ultrahuman”, “us”, or “we”). We own and operate the Ultrahuman mobile application (the “App”) and our website available at https://ultrahuman.com (“Website”) (the App and Website collectively, the “Platform”). The Platform is wholly owned, managed and operated by us.

These Terms apply to the sales contract between you and us, along with the FAQs, Privacy Policy and Terms of Use as available on the Website.

ULTRAHUMAN M1 LIVE

Your Ultrahuman M1 Live kit contains:

  1. CGM Sensors (third-party manufactured sensors in their original packaging);
  2. A set of hypoallergenic adhesive patches to secure the sensor;
  3. Sanitising wipes;
  4. Information leaflets;
  5. Ultrahuman App;
  6. Access to Digital Content;
  7. Access to Performance Coaches;
  8. Other features.

PLACING AN ORDER, ORDER ACKNOWLEDGEMENT AND ORDER ACCEPTANCE

To place an order for any plan of Ultrahuman M1 Live, kindly visit the Website, fill your personal details such as name, email id, address, phone number, and other information in the order form as available on the Website, confirm your acceptance to these Terms, add the Ultrahuman M1 Live plan as per your choice to your shopping cart, check out (using your chosen payment method) with your account ID or as a guest customer, and have your Ultrahuman M1 Live kit shipped to you or to a person designated by you in accordance with these Terms and shipment notification as provided by Ultrahuman.

Alternatively, you can email us on [email protected] and an Ultrahuman representative will assist you through the order process. Once you have placed your order, we will provide you with a web order number. Within a few minutes after we receive your order, we’ll email you an order confirmation.

PRICING, PRICE CORRECTIONS, DUTIES AND TAXES

Ultrahuman at all times reserves the right to change the prices for the Ultrahuman M1 Live displayed on its Website and to correct any pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Ultrahuman. In the event of a pricing error, we will notify you of the error (via email) and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice.

Our prices are exclusive of applicable taxes in UAE. The applicable taxes, shipping and handling charges are given at the time of check out and you will know about this before making payments.

SHIPPING AND DELIVERY